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Please call to update your policy if you:

• Move—even if it’s within the same town or city
• Change your name, phone number or email address
• Change jobs or the location where you work or go to school
• Buy a vehicle or no longer own a vehicle in your policy
• Change the way you use your vehicle
• Need to add or remove drivers from your policy
• Need to change the primary driver of a vehicle
• Want to change your coverage or payment method

Choose your province to view in-depth information on what's included in a standard auto insurance policy.

• AlbertaOpens PDF in new window
• New BrunswickOpens PDF in new window
• Newfoundland & LabradorOpens PDF in new window
• Northwest TerritoriesOpens PDF in new window
• Nova ScotiaOpens PDF in new window
• NunavutOpens PDF in new window
• OntarioOpens PDF in new window
• Prince Edward IslandOpens in new window
• QuébecOpens PDF in new window
• YukonOpens PDF in new window

If you have lost or misplaced your insurance policy and/or require a duplicate policy, please complete this form and forward it to our office with the applicable fee.

Download Form

Use this form to designate or change your beneficiary. Please ensure that all required signatures are obtained prior to submitting the form; for example, any existing irrevocable beneficiary must sign this form.

Download Form

If you would like to pay your premium by pre-authorized monthly debit, please complete this form and return it to our office.

Download Form

Complete this form if the insured person's death occurred while he or she was outside Canada.

Download Form

Use this form to change the name of the certificate holder, spouse or beneficiary on Personal Accident Protection certificates.

Download Form

If you are making a payment to our office by money order, bank draft or wire transfer, please complete and include this form with your payment. This form may also be required for payments of $100,000 or more.

Download Form

Complete this form and provide supporting documentation to record any name changes that apply to a policy owner, insured person or beneficiary.

Download Form

If you would like to pay your premium by credit card, please complete this form and return it to our office.

Download Form

Use this form to change beneficiary designation for Personal Accident Protection Certificates Policy #AC 4138PH and AC 4140PH.

Download Form

Use this form to change the ownership on your critical illness insurance policy. (For example, if your employer or a business partner owns the policy on you and you change jobs, this form would be used to assign policy ownership to you.)

Download Form

Complete this form to change the insurance agent or representative that services your policy.

Download Form

Complete this form if you have a wage loss replacement plan (WLRP) for disability insurance with your employer and your agreement with your employer has ceased (for example, your employment has terminated).

Download Form

Use this form to change your beneficiary for a critical illness insurance policy. The assigned beneficiary will receive any applicable refunds in the event of death.

Download Form

Use this form for a variety of requests, such as making a name or address change, assigning or releasing a collateral assignment, or cancelling a policy. You can also use this form to request a duplicate contract.

Download Form

Use this form to change the ownership on your disability insurance policy. (For example, if your employer or a business partner owns the policy on you and you change jobs, this form would be used to assign policy ownership to you.)

Download Form

Complete this form to reinstate a lapsed policy or to make changes to your existing policy coverage.

Download Form

Use this form to change your beneficiary for a disability policy. The assigned beneficiary will receive any applicable refunds in the event of death.

Download Form

Use this form to cancel your existing critical illness or disability insurance policy.

Download Form

If you would like to pay your premium by pre-authorized monthly debit, please complete this form and return it to our office.

Download Form

Call your travel agent, airline, tour operator or carrier to cancel your trip no later than one business day after the cause of cancellation–and then call us 1-800-263-8944

Use the form below to designate or change your beneficiary. All instructions are included within the form.

Please note that provincial regulations require that beneficiary designations or changes be made in writing.

Designate or Change your Beneficiary

• Canadian Government Travel Advisories
• Vaccine Preventable Diseases
• Travel Health Notices

Select a distributor to find the Policy Document and Quebec Documents (Product Summary, Fact Sheet and Notice of Rescission) that you’d like to review.

• Learn More
• Firm's Information for Quebec