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What is providerConnect?
providerConnect is a web portal for health service providers in Canada. It gives pharmacy, extended health and dental providers access to:
- The Advantage Registry
- Secure services for direct deposit and online claiming (where applicable)
- Claim forms
- Administration guidelines
- And more
It can help you to better manage your health care practice—and your relationships with patients and health and dental carriers.*
What You Can Do on providerConnect
Save time and receive payments faster, while making the claims process easier for your patients:
- Instantly check your patient/plan member’s eligibility.
- Submit claims to RBC Insurance® online, for instant adjudication.
- Assign payment directly to yourself by cheque or to your bank account by direct deposit. Alternatively, you can have your patient/plan member pay you directly and then notify us to pay the plan member.
- Receive confirmation of applicable coverage.
Claims and Payments
Claims You Can Submit
You can submit claims online through providerConnect for a number of health services, such as:
- Chiropractic services
- Massage therapy
- Physiotherapy
- Vision services
In addition, you can submit claims for a wide range of:
Medical supplies and equipmentMedical supplies and equipment
- Aerochamber
- Blood glucose monitor
- Blood pressure monitor
- Braces
- Compression stockings
- Crutches
- Custom braces
- Lancets
- Masks, C.P.A.P.
- Mastectomy bras
- Mastectomy bras
- Stimulator (T.E.N.S.)
- Stimulator supplies
- And more
How to Submit a Claim and Receive Payment
It’s quick and convenient:
- Visit providerConnect.ca and sign in to “Secure Services”.
- Select “Claim Submission” and complete the form.
- Once submitted, the claim is immediately adjudicated and payment is automatically directed as per your instructions.
Note: You must have a provider number and activate your account before you can submit claims.
Ready to Get Started?
Visit providerConnect.ca to sign up for Secure Services and receive payments faster.
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