Policy Administration


Why partner with LIS? We have established a standard of on-time, on-budget service our clients have come to expect:

• Reduce fixed costs
• Simplify IT infrastructure
• Convert and eliminate administrative systems
• World class customer service

With four million policies currently under administration, LIS is one of the nation’s largest third party administrators of individual life, health and annuity products. LIS has extensive experience with active and closed blocks across a wide range of products including: traditional & variable life, interest-sensitive life products, individual health, pre-need insurance and fixed & variable annuities. 

We work with clients to identify relevant cost drivers and to develop business solutions designed to meet or exceed service standards and operational goals. We use proven business process management solutions to reduce expense risks and cut operating costs.

Partnering with LIS ensures that your customers receive high quality, efficient customer service. We’ll provide all the functions needed to administer your day-to-day insurance operations:

	Underwriting		Commission processing
	New business policy issue		Agency licensing
	Policy owner service		Billing and collection
	Call centers		Actuarial services
	Cash management		Financial services
	Claims adjudication		Reinsurance administration
	Records management		Separate account balancing
	Quality assurance		Unit value calculation

LIS designs business solutions that allow you to have as much control over your business as you want. We provide a senior-level executive as a point of contact to oversee every aspect of your account. We also give you guaranteed set performance standards, provide scheduled monthly reporting and perform underwriting, processing and claim adjudication to your specification. We even help you maintain regulatory compliance.

We ensure a seamless transfer of policy administration from your organization to LIS through proven, custom-designed business transfer methodologies. Our conversion experience covers a variety of system environments, as well as data transfers across legacy and non-legacy platforms. These methodologies enable us to provide fast, effective and efficient service. Our approach is comprehensive, yet we remain flexible to our clients’ needs and business objectives.