Car Accident

Being in an accident can be a highly stressful situation, but knowing what you need to do can help alleviate some of the tension.

First things first – stay calm and deal with any medical emergency. Then call your insurance company. They should be able to provide you with advice and guidance on what needs to happen next.

Once on the phone, your insurance company should help you assess the amount of damage done to your vehicle and determine if the police need to be called and then call them for you.

They should also explain your existing insurance coverage, make all the arrangements for a tow truck, and rental car if you need it and recommend a repair facility that you’re comfortable with. If needed, an on-site claims advisor could be sent to the accident location to provide additional support.

Your insurance company should also help guide you through the process of gathering the other driver’s information and any other details that the police may need when they arrive. Information like the;

• Licence plate and driver’s licence number
• Name, address and phone number
• Vehicle description; and
• Insurance company and policy number
• And names, address, and phone numbers of any passengers

Also, consider collecting the name, address and phone number of anyone who witnessed the accident – just in case it’s needed later.

When considering an auto insurance company, don’t just let price determine who you choose. Make sure that you’re comfortable that they will be there for you to help you through an accident claim and get things back on track as quickly and easily as possible.