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Assured Assistance means assured compassion

RBC Travel Protection^® packs more than just added protection for travelers — it also includes a healthy measure of assurance. For most insured travelers, the toll-free number provided with every policy is just that: a number. But behind that number is a team of real, caring and compassionate people, like Nathalie Kerr and Rosario Mansueto, committed to providing the best possible calibre of assistance to those in need.

Imagine you're in a foreign country, something happens, you don't speak the language. Would you know where to go or what to do? Assured Assistance would. They're experts in International emergency care, with a staff complemented by nurses and physician consultants available 24 hours-a-day, 7 days-a-week who can communicate in virtually any language. So what if the region you're visiting doesn't have adequate facilities to care for your particular situation? Assured Assistance also has the expertise to determine the swiftest, most appropriate course of action, no matter where you are.

It's not always about locating doctors, clinics and hospitals or looking after billing arrangements, nor is it necessarily some far-flung destination, with much of the assistance being provided right here in the U.S. or a "local exotic", like Mexico or the Caribbean.

No matter where insured travelers are, or what their situation, it's nice to know that toll-free number is always answered in real-time, and callers are greeted by a person — not a recording.

It's also not unusual for Assured Assistance to go above and beyond the call of duty to ensure
RBC Travel Protection clients are well taken care of. In the words of Nathalie and Rosario, "We're proud of what we do. It's very rewarding knowing clients are never stranded".

Learn more about Assured Assistance Inc.

RBC Insurance is a registered trademark of Royal Bank of Canada and a brand used by The Liberty Marketing Corporation, agent and administrator for RBC Travel Protection. Travel insurance underwritten by American Bankers Insurance Company of Florida in all states where approved except MN and by American Security Insurance Company in the state of MN.

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