Dealing with an emotional situation is difficult. Our goal is to help ease this stress by simplifying the claims process.

To file a claim against a business loan insurance policy, please call 1-800-769-2523 or download, complete and send us the appropriate claim form below as soon as possible.

• Life Benefit Claim Form
• Disability Benefit Claim Form

Important Information

• Life insurance claims must be made within 1 year of the date of death
• Disability insurance claims must be made within 150 days of the date of disability
• Accidental dismemberment claims must be made within 90 days of the loss
• You may be asked to provide the names of any doctors or hospitals that were consulted prior to the date of the claim
• If an insured person has passed away as the result of an accident, a copy of the police/fire and/or coroner's reports will also be required

In addition, if you call us, we'll be able to provide you with faster service if you have the following items on-hand:

• Business Client Card Number
• Branch Transit and Loan Account Number(s)
• Client Card number for the insured person

Business Loan Insurance Plan is underwritten by Sun Life Assurance Company of Canada.